Before work begins
If you cancel before we have started work or incurred third-party charges, contact us promptly. We will review your request and confirm whether a refund is available.
Legal information
Our approach to refunds for apostille and embassy attestation support services.
Last updated: September 7, 2026
If you cancel before we have started work or incurred third-party charges, contact us promptly. We will review your request and confirm whether a refund is available.
Government, embassy, authority, courier, verification and other third-party charges may be non-refundable once paid or incurred. Service fees for work already completed, submitted or substantially performed may also be non-refundable.
Where a partial refund is appropriate, it will be assessed based on the work completed and any non-recoverable charges already incurred.
Refunds are not automatically available because an authority, embassy, employer, university or other recipient changes requirements, declines a document, delays processing, or requests additional supporting material outside our control.
We will provide reasonable assistance in clarifying next steps where possible.
Email [email protected] with your name, contact number, document reference, payment details and reason for the request. We may ask for supporting information to review the request.
We will assess eligible requests and respond with the outcome and any applicable refund amount or next steps.
Attestation365 is a unit of HARP SAMRA PRIVATE LIMITED. Registered office: Graphix 2, Upper Ground Floor, Graphix Tower 2, A-13, Sector 62, Noida, Uttar Pradesh – 201301. Phone: +91 87004-79004.